shvain · 弦外音国际

Privacy Policy

shvain · Xianwaiyin International

Privacy Policy

This Privacy Policy explains how shvain · Xianwaiyin International collects, uses, and protects your personal information.
📅 Last Updated: June 24, 2026 📌 Version: V2.0 🏢 Applicable Entity: shvain · Xianwaiyin International

1. Information Collection Minimization Principle

We only collect your personal information when you actively contact us. This includes:

  • Name — used for addressing you and personalizing our responses
  • Email address — used to reply to your inquiries and maintain communication
  • Message content — the specific questions or needs you wish to share with us

We do not automatically collect your browsing data, nor do we use Cookies for user tracking or analytics. When you visit our website, we do not record your IP address, browser type, visit time, or page views.

🔹 Voluntarily provided, and nothing more — we only collect information you voluntarily provide, and solely to respond to your inquiries.

2. Use of Information Purpose Limitation

  • Responding to inquiries — the information collected is used solely to reply to your questions and provide the information or services you request.
  • No other commercial purposes — we will not use your information for marketing, promotion, or any other commercial activities.
  • No sharing with third parties — except where required by law, we will not disclose your personal information to any third party.
  • No user profiling — we do not conduct behavioral analysis or build user profiles.

We adhere to the data minimization principle, processing only the information necessary to achieve the purposes described above.

3. Cookies & Tracking Technologies Not Used

This website does not use Cookies or any similar tracking technologies.

  • We do not set any first-party or third-party Cookies.
  • We do not embed any third-party analytics tools (such as Google Analytics, Baidu Analytics, etc.).
  • We do not deploy any social media pixels or retargeting codes.

🍃 When you visit this website, you leave no tracking traces behind. Your privacy matters to us.

4. Data Security Multi-Layer Protection

We take reasonable and appropriate measures to protect your personal information:

  • Transmission security — our website uses HTTPS encryption to ensure data security during transmission.
  • Access control — your information is accessible only to authorized personnel, and access is limited to responding to your inquiries.
  • Storage security — your information is stored in a protected environment with regular security reviews.
  • Data masking — where not necessary, we mask information to minimize privacy risks.

While we take reasonable security measures, no network transmission or storage system is 100% secure. In the event of a data security incident, we will notify affected users and regulatory authorities in accordance with applicable laws.

5. Data Retention Regular Cleanup

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. The specific retention periods are as follows:

Inquiry recordsRetained for 2 years (from the last communication)
Personal informationDeleted in sync with inquiry records
Regular reviewData storage reviewed every six months
Deletion methodSecure deletion / Anonymization

After the retention period expires, your personal information will be securely deleted or anonymized.

6. Your Rights Exercisable

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right of access — you may request a copy of the personal information we hold about you.
  • Right to rectification — if you find that your information is inaccurate, you may request that we correct it.
  • Right to erasure — you may request that we delete your personal information (the "right to be forgotten").
  • Right to restriction of processing — under certain circumstances, you may ask us to restrict the processing of your information.
  • Right to data portability — you have the right to receive your data in a structured, commonly used format.
  • Right to object — you have the right to object to the processing of your personal information.

To exercise any of the above rights, please contact us via the information below. We will respond to your request within 15 business days.

7. Children's Privacy Special Protection

We take children's privacy very seriously. This website and our services are not designed for children under 13, and we do not knowingly collect personal information from children.

  • If we discover that we have inadvertently collected personal information from a child under 13, we will delete that data immediately.
  • If you are a parent or guardian and believe your child has provided us with personal information, please contact us promptly.

👶 We are committed to not collecting, using, or sharing children's personal information.

8. Policy Updates Timely Notice

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Updated policies will:

  • Be posted on this page with an updated "Last Updated" date.
  • For material changes, we will post a notice on our website or notify you via the contact information you have provided (such as email).
  • We encourage you to review this page periodically to understand how we protect your information.

📌 Effective Date of Current Version: June 24, 2026

9. Contact Us Open Communication

If you have any questions, suggestions, or wish to exercise your data rights regarding this Privacy Policy, please contact us via the following channels:

✉️ qyhc@shvain.com
shvain · Xianwaiyin International We will respond to your email within 15 business days